At 788min, protecting your personal data is a fundamental commitment, not an afterthought. This Privacy Policy explains exactly what personal information we collect, how we use it, who we share it with, how long we retain it, and what rights you have over your own data. Please read this document carefully before registering an account or using any of our services.
Six principles that define how 788min handles your personal data
We collect only the personal data that is strictly necessary for account registration, identity verification, payment processing and responsible gambling compliance. Nothing more.
Your personal information is never sold to third parties for commercial, advertising or marketing purposes. Data sharing occurs only with operationally necessary partners and where legally required.
All personal data transmitted to and stored on 788min servers is protected using industry-standard SSL/TLS encryption in transit and AES-256 encryption at rest.
You have the right to access, correct, port and request deletion of your personal data. We process all data subject rights requests promptly, without unnecessary barriers.
We retain personal data only for as long as legally necessary or operationally required. Each data category has a defined retention period, outlined in Section 8 of this policy.
In the unlikely event of a data security breach that materially affects your personal data, we will notify you and the relevant supervisory authority within the timeframe required by applicable law.
This Privacy Policy is published by 788min ("the Platform", "we", "us" or "our"), the operator of the online betting and live casino information service accessible at https://788min.cam. This Policy applies to all personal data we collect, process and retain in connection with your use of the Platform, including during account registration, identity verification, financial transactions, customer support interactions and promotional communications.
This Privacy Policy is incorporated by reference into our Terms & Conditions and should be read alongside them. By using the Platform, registering an account or making a deposit, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
Pakistani Users: Pakistan's data protection legal framework continues to evolve. 788min processes your data in accordance with applicable data protection principles. This policy does not constitute legal advice regarding your rights under Pakistani domestic law. Where applicable, we process data in compliance with the licensing jurisdiction's data protection requirements.
The following definitions apply throughout this Privacy Policy:
We collect personal data across several categories, each serving a defined operational or legal purpose. The table below sets out the categories of data we collect:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or passport number, nationality | Account registration, KYC, age verification, AML compliance |
| Contact Data | Email address, phone number, residential address | Account management, support communications, regulatory notices |
| Financial Data | Bank account details, mobile wallet identifiers (e.g. registered Easypaisa or JazzCash account name), transaction history | Payment processing, fraud prevention, withdrawal verification |
| KYC Documents | CNIC scan (front & back), passport data page, utility bill or bank statement for address verification | Identity verification, regulatory compliance, underage gambling prevention |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Behavioural Data | Pages visited, games played, bet amounts, session duration, deposit and withdrawal patterns | Responsible gambling monitoring, personalisation, platform improvement |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Support quality, dispute resolution, record-keeping |
| Marketing Preferences | Communication opt-in or opt-out preferences, promotional offer interactions | Delivery of relevant marketing communications where consent has been obtained |
Payment Account Names: Where Pakistani mobile wallet accounts (Easypaisa, JazzCash) or bank accounts (HBL, UBL, Meezan Bank, Bank Alfalah) are used as payment methods, we record the registered account holder name only to verify account ownership. We do not store full card numbers, wallet PINs or internet banking passwords. None of these payment providers are affiliated with or endorse 788min.
We collect personal data through the following channels:
Data you provide directly by completing the registration form, submitting KYC documents, initiating a deposit or withdrawal, contacting our support team via live chat or email, or completing any other interactive feature on the Platform.
Technical data collected automatically when you visit the Platform, including IP addresses, device identifiers, browser type, session data, pages visited and in-session interactions. This data is collected via cookies, web beacons, server logs and similar tracking technologies as described in Section 9.
In certain circumstances we may receive personal data from third parties, including:
We process your personal data on one or more of the following legal bases, depending on the specific processing activity:
Your personal data is used for the following purposes:
To create and maintain your registered account, verify your identity and age, process deposits and withdrawals, settle bets and casino games, and manage account preferences and responsible gambling tools.
To fulfil anti-money laundering obligations, perform sanctions and politically exposed persons screening, retain records as required by our licensing authority, and respond to law enforcement or regulatory requests received through proper legal channels.
To monitor betting patterns that may indicate problem gambling behaviour, to enforce deposit limits, loss limits, session limits, cooling-off periods and self-exclusion requests, and to contact users who may be exhibiting signs of gambling harm.
To detect, investigate and prevent unauthorised account access, fraudulent transactions, bonus abuse, money laundering, multi-accounting and other prohibited conduct, as described in our Terms & Conditions.
Where you have provided explicit consent, to send you promotional offers, bonuses and platform updates by email or in-platform notification. You may opt out of marketing communications at any time by updating your account preferences or contacting our support team.
To analyse aggregated, anonymised usage data to improve Platform performance, user experience, navigation and content. No individually identifiable data is used for this purpose unless separately consented to.
We do not sell your personal data to any third party. We share personal data only in the following limited circumstances, and only to the minimum extent necessary:
All third parties with whom we share personal data are contractually bound to process it only on our documented instructions, to implement appropriate technical and organisational security measures, and to delete or return data upon termination of the relevant agreement.
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention guidelines apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Licensing & AML legal obligation |
| KYC Documents | Duration of account + 5 years post-closure | Regulatory requirement |
| Financial Transaction Records | Duration of account + 7 years post-closure | Financial record-keeping obligation |
| Betting & Gaming History | Duration of account + 5 years post-closure | Dispute resolution & licensing obligation |
| Support Communications | 3 years from the date of the interaction | Dispute resolution & legitimate interests |
| Marketing Preference Data | Until consent is withdrawn or account closed | Consent |
| Technical & Log Data | Up to 12 months from collection | Security monitoring & fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data is subject to a legal hold — for example, due to an ongoing regulatory investigation or litigation — it will be retained until the hold is lifted.
788min uses cookies and similar tracking technologies on the Platform. Cookies are small data files stored on your browser or device that allow us to maintain session state, analyse Platform usage and deliver a consistent user experience.
We use the following categories of cookies:
Required for the Platform to function correctly. These cookies manage your login session, remember your preferences (such as language or responsible gambling settings) and prevent cross-site request forgery. They cannot be disabled without materially impairing Platform functionality.
Used to collect aggregated, anonymised data about how users navigate and interact with the Platform. This information helps us identify technical issues, improve page structure and optimise user flows. No individually identifiable data is retained through analytics cookies beyond what is technically necessary.
Used to remember user choices and provide enhanced personalised features, such as preferred deposit method display or responsible gambling widget state. These cookies may be set by us or by trusted third-party service providers integrated into the Platform.
You may manage your cookie preferences through your browser settings. Most modern browsers allow you to refuse some or all cookies. Please note that disabling essential cookies may prevent you from accessing core Platform features including account login and the cashier.
As an online platform, personal data collected from Pakistani users may be transferred to and processed in countries outside Pakistan, including the jurisdiction in which 788min holds its operating licence and the jurisdictions where our third-party service providers operate.
Where personal data is transferred internationally, we ensure that appropriate safeguards are in place, which may include:
You acknowledge and consent to the transfer of your personal data outside Pakistan where such transfer is necessary for the provision of the Platform's services.
Subject to applicable law and certain limitations, you have the following rights in respect of your personal data held by 788min:
Request a copy of the personal data we hold about you, together with information about how it is processed. Subject access requests will be fulfilled within 30 days.
Request correction of inaccurate or incomplete personal data. Some data corrections may require supporting documentation to maintain KYC integrity.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to overriding legal retention obligations such as AML record-keeping requirements.
Request that we restrict processing of your data in specific circumstances — for example, while the accuracy of data is being contested or an objection is under consideration.
Receive a copy of personal data you have provided to us in a structured, commonly used, machine-readable format, where processing is based on consent or contractual necessity.
Object to processing based on legitimate interests or for direct marketing purposes. Marketing opt-outs take effect immediately. Objections to other processing are considered on a case-by-case basis.
To exercise any of the above rights, contact our Data Protection team at support@788min.cam (plain text — not a clickable link). We will respond within 30 days and may request proof of identity before processing your request.
The Platform is strictly intended for adults aged 18 and over, or the higher minimum age required by the applicable licensing jurisdiction. We do not knowingly collect personal data from any person under the applicable minimum age. Access to and use of the Platform by persons under this minimum age is prohibited.
If we become aware that personal data has been collected from an underage user, we will immediately suspend the account, void any activity, return any funds to the payment source where possible, and delete the associated personal data without delay. If you believe an underage person has registered an account, please contact our support team immediately.
Parental Guidance: We recommend that parents and guardians who share devices with minors use appropriate parental control software and ensure that their 788min account credentials are not accessible to children. We bear no liability for underage access resulting from inadequate parental supervision of shared devices.
788min implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include:
While we maintain robust security measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. We encourage you to use a strong, unique password for your 788min account and to enable two-factor authentication where available.
The Platform may contain references to third-party services, payment providers or responsible gambling resources. Any navigation to a third-party website or service is governed by that third party's own privacy policy, and 788min accepts no responsibility or liability for how your data is handled by any third party.
Payment references on this Platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are named as contextual references for Pakistani users. These entities operate their own independent privacy practices. Their mention on this Platform does not constitute an endorsement of 788min, nor does it imply a data-sharing arrangement beyond what is strictly required for payment processing.
We may update this Privacy Policy from time to time to reflect changes in our data practices, operational requirements or applicable law. The date of the most recent revision is always displayed at the top of this page.
Where changes are material — for example, a significant change in the types of data we collect, the purposes for which we use it, or the parties with whom we share it — we will notify registered users via email or in-platform notification prior to the changes taking effect.
Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, please cease use of the Platform and contact us to request account closure.
For any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact us using the details below. All email addresses are provided as plain text and are not clickable links.
Data Protection Enquiries
support@788min.cam
Live Chat
Available 24 hours a day, 7 days a week via the in-platform support widget.
We aim to respond to all privacy-related enquiries within 30 days. If you are not satisfied with our response to a data subject rights request or a privacy complaint, you may escalate your complaint to the supervisory authority in our licensing jurisdiction. Details of the relevant supervisory authority are available on request.
For responsible gambling support — including self-exclusion, deposit limit requests or concern reporting — please visit our Responsible Gambling page for dedicated guidance and signposting to recognised support organisations.
Have questions about how we handle your data? Our support team is available around the clock. Explore our other policy pages for a complete picture of how 788min operates.