Safe & Responsible Play

Responsible Gambling at 788min

18+

Adults Only — Or Higher Where Required by the Licensing Jurisdiction

At 788min, responsible gambling is not a checkbox — it is a core value embedded in every part of how this platform operates. Gambling should be an enjoyable, informed activity undertaken freely within your own financial means. This page gives you the tools, knowledge and support to keep it that way. If gambling has stopped being enjoyable, the right step is to pause, and we are here to help you do that.

What Responsible Gambling Really Means

Responsible gambling means participating in betting and casino games with full awareness of the risks involved, a clear budget you can comfortably afford to lose, and without letting gambling affect your daily life, relationships or financial wellbeing. It applies to casual players and regular users alike — the difference between entertainment and harm is often a matter of awareness and the tools to act on it.

For Pakistani players, this is especially important to understand. Whether you follow PSL cricket, T20 leagues, international football or enjoy live casino games, the excitement of the game can sometimes blur the line between enjoyment and compulsive behaviour. 788min is committed to providing you with the information and tools to ensure that line never gets crossed.

Responsible gambling also means understanding the legal context. Online gambling is subject to the Prevention of Gambling Act, 1977 in Pakistan. We do not provide legal advice and we make no claim that online gambling is lawful for all Pakistani users. Users must independently assess the legal position applicable to them before participating on any platform.

It's Entertainment

Treat gambling as a leisure activity with a set budget — like a cinema trip or a cricket match ticket. When you've spent your entertainment budget, stop.

Never Chase Losses

Every game outcome is independent. Chasing a loss with a larger bet is the most common path to problem gambling. Set a loss limit and honour it every session.

Time Awareness

Live games and in-play betting are designed to be immersive. Set a session time limit before you start — then stick to it regardless of how the session is going.

Talk About It

Problem gambling thrives in silence. If someone you trust has expressed concern about your gambling, listen. A conversation is often the first and most important step.

Responsible Gambling Tools Available on 788min

All tools can be activated from your account dashboard or by contacting our support team 24/7

Deposit Limits

Set a maximum daily, weekly or monthly deposit cap on your account. Once a deposit limit is activated, it takes effect immediately. Increases to an existing limit are subject to a cooling-off period of at least 24 hours before coming into effect. Decreases apply instantly.

Loss Limits

Cap the total amount you can lose within a defined daily, weekly or monthly period. When your loss limit is reached, betting is automatically suspended for the remainder of the period. This tool is particularly effective for protecting a set gambling budget denominated in PKR.

Session Time Limits

Define the maximum length of any single gambling session. Once the limit is reached, you will receive a notification and be automatically logged out. You can also enable regular reality-check reminders that display how long you have been logged in.

Cooling-Off Period

Take a short break from gambling without permanently closing your account. Cooling-off periods are available from 24 hours up to six weeks. During a cooling-off period your account remains open but deposits and wagering are suspended. The period cannot be cancelled or reduced once activated.

Self-Exclusion

Request a long-term or indefinite exclusion from the Platform. Self-exclusion takes effect within a short period of request and cannot be reversed until the exclusion period has fully elapsed. During exclusion, all promotional communications are suspended and your account is fully locked from gambling activity.

Reality Checks

Enable periodic on-screen reminders at intervals you choose — every 30, 60 or 90 minutes. Each reminder displays your net session position and elapsed time. You can then choose to continue or end your session. Reality checks help break the immersive flow of live games and in-play markets.

How to activate these tools: Log in to your account, navigate to Responsible Gambling Settings in your account dashboard, and select the tool you want to activate. Alternatively, contact our support team via live chat at any time — tool requests submitted through live chat are processed immediately by a trained team member.

How Self-Exclusion Works

Self-exclusion is the most powerful responsible gambling tool available. Once activated, it locks your account from all gambling activity for the duration of the exclusion period. It is not a ban — it is a choice you make to protect yourself, and 788min will honour it fully and promptly. Here is exactly what the process looks like:

Contact Support

Reach out via 24/7 live chat on the Platform, or email our Responsible Gambling team at [email protected]. State that you want to activate self-exclusion and specify your preferred duration (minimum 6 months, or indefinite).

Identity Confirmation

Our team will confirm your account identity using your registered email address and account username. No document upload is required for self-exclusion — the process is deliberately frictionless.

Immediate Activation

Self-exclusion is activated on your account within minutes of request confirmation. Your ability to deposit, wager or access gambling features is suspended immediately. You will receive a confirmation by email.

Marketing Suspension

All promotional emails, bonus notifications and marketing communications are stopped as part of the self-exclusion. You will not receive any gambling-related communications during your exclusion period.

End of Exclusion Period

When your exclusion period expires, your account is not automatically reactivated. You must contact support to request reactivation, and a 24-hour reflection period will apply before access is restored.

Deposit, Loss & Time Limit Guide

A deposit limit prevents you from adding more than a set amount to your account within a rolling daily, weekly or monthly window. For Pakistani players managing a budget denominated in PKR, deposit limits are one of the most effective tools for preventing overspending.

  • Limits apply to real money deposits only — bonus credits are not counted.
  • Reductions take effect immediately; increases require a 24-hour delay.
  • You can set multiple limits simultaneously (e.g., a daily PKR limit and a monthly cap).
  • If you reach your limit, the cashier deposit option will be disabled until the period resets.

A loss limit caps the total amount you can lose from your real money balance within a defined period. Once you reach your loss threshold, all betting and casino play is paused until the period resets.

  • Loss limits count net losses — wins offset losses within the period.
  • They apply to sports betting and casino games simultaneously.
  • Setting a monthly loss limit equal to your disposable gambling budget is a widely recommended practice.
  • Limits cannot be increased mid-period once the threshold has been approached.

Session time limits automatically end your gambling session after a duration you pre-set. They are especially useful for live in-play sports betting and live dealer casino games, which are designed to be continuous and immersive.

  • Choose from 30 minutes up to several hours per session.
  • A warning notification appears five minutes before the session limit is reached.
  • Once the limit is reached, you are automatically logged out.
  • Re-login is possible after the session ends, but a summary of your session activity is displayed first.

A cooling-off period is a short-term suspension of gambling access — shorter than full self-exclusion and useful when you want a few days or weeks away from the Platform without a long-term commitment.

  • Available in durations from 24 hours to six weeks.
  • Gambling access is suspended; the account itself remains open.
  • Cannot be reversed or shortened once activated — it must run its full course.
  • Available funds remain in your account and are accessible following the cooling-off period.

Recognising Problem Gambling — Warning Signs

Problem gambling rarely announces itself loudly. It typically develops gradually, and the earlier it is recognised, the easier it is to address. Use the self-check below to reflect on your own gambling behaviour. Tick any statements that feel true for you over the past four weeks:

Four-Week Self-Check

I have spent more time or money gambling than I originally planned.
I have gambled to try to win back money I previously lost (chasing losses).
I have lied to family or friends about how much time or money I spend gambling.
I have used money set aside for essential expenses (rent, groceries, bills) to gamble.
I have felt restless, anxious or irritable when trying to reduce or stop gambling.
Gambling has negatively affected my relationships, work, studies or daily responsibilities.
I have borrowed money or sold personal items to fund gambling.
I think about gambling frequently when I am not on the Platform.
0 – 1 indicators: Your responses suggest your gambling behaviour currently falls within a low-risk range. Continue using deposit limits and session reminders as a proactive measure.
2 – 4 indicators: Some of your responses suggest early signs of problematic gambling. We recommend activating a deposit or loss limit immediately and considering a cooling-off period. Our support team is available 24/7 to assist.
5 or more indicators: Your responses indicate several significant warning signs. We strongly recommend activating self-exclusion immediately and reaching out to a recognised gambling support resource. Please contact our team via live chat right now — we are here to help, not to judge.

Responsible Gambling — Core Principles

Only Gamble What You Can Afford to Lose

Your gambling budget should come from your disposable income — money left over after all essential expenses including rent, groceries, school fees and bills. In PKR terms, set a hard monthly gambling allowance and treat it as spent the moment you deposit it.

Understand the Odds

Every casino game and sportsbook market is designed with a house edge. There is no strategy that guarantees profit over time. Understanding RTP figures, house edge percentages and why favourites do not always win is essential before you place money on any outcome.

Never Gamble Under Pressure

Avoid gambling when you are emotionally distressed, under financial pressure, or seeking to resolve personal problems with a win. Decisions made in these states are almost always more impulsive and more expensive. Take a break and return only when you are calm and thinking clearly.

Protecting Minors — Adults Only Policy

788min operates a strict 18+ (or higher) policy with zero tolerance for underage access

Age Verification Policy

Every registered user on 788min is required to verify their age before withdrawals are processed, and we conduct random KYC checks at registration. Users who cannot verify their age to our satisfaction will have their accounts suspended. Any winnings generated by a user who is subsequently found to be under the applicable minimum age will be voided.

Parental Controls — Shared Devices

If you share a device with children or young people, always log out of your 788min account when you have finished a session and never save your login credentials in a shared browser. Consider enabling a device-level PIN lock and using dedicated parental control software on shared computers, tablets or smartphones to prevent access to gambling sites.

Recognising Youth Gambling Risk

Young people in Pakistan are growing up in a highly connected digital environment. Educate children and teenagers about the risks of online gambling — including that gambling is not a reliable source of income, that losses are expected, and that online platforms are designed for adult entertainment only. The glamour of sports betting associated with PSL and ICC coverage should never translate into youth gambling behaviour.

Report Underage Access

If you suspect that a minor has gained access to a 788min account — whether your own or someone else's — please contact our support team immediately via live chat. We will investigate, suspend the account and take all appropriate action. The safety of young people is a non-negotiable priority for this platform.

18+ Only: This platform is intended exclusively for adults aged 18 and over, or the higher minimum age required by the applicable licensing jurisdiction. Meeting the minimum age requirement does not make online gambling lawful in all jurisdictions. Pakistani users must independently verify the legal position applicable to their location.

Getting Help — Support Resources

You are never alone in this. Recognised support is available — reaching out is the right move

788min Live Chat

Our Responsible Gambling team is available 24 hours a day, 7 days a week via in-platform live chat. They are trained to assist with limit requests, self-exclusion and referrals.

Email Support

Reach our dedicated Responsible Gambling team at [email protected] (plain text — not a clickable link). All responsible gambling requests are prioritised and responded to within a few hours.

Mental Health Support (PK)

If gambling-related stress is affecting your mental health, Umang Pakistan and other registered counselling services offer confidential support. Your doctor or a community health centre is also a confidential first step.

Family & Community Support

In Pakistan, family and trusted community figures often play a critical role in supporting those dealing with compulsive behaviours. Reaching out to someone you trust is always a valid and meaningful first step.

Important: 788min references support resources for informational purposes only. We do not endorse or represent the services of any third-party support organisation. Contact details for mental health and support services should be independently verified by the user at the time of access. If you are in immediate crisis, please contact emergency services.

Key Responsible Gambling Reminders

Gambling should always be a choice, not a compulsion.
Never use gambling to cope with stress, grief or financial hardship.
Set a hard budget in PKR before any session and do not exceed it.
Take regular breaks — step away from the screen every 30–60 minutes.
Do not drink alcohol or use substances while gambling — both impair judgment.
Past wins do not predict future results — every outcome is statistically independent.
18+

Play Smart. Play Safe. Play Within Your Means.

788min is committed to keeping gambling enjoyable and safe for every Pakistani player. If you ever feel the need to pause, our tools and support team are available right now — 24 hours a day, every day of the year.

To activate self-exclusion immediately — contact live chat now or email [email protected]